What our Customers say...
Water Damage Testimonials
SERVPRO of Lakeland was on the site within an hour of my call that I had water damage to my home due to a water line break. They kept me informed of each step they were taking and a time frame for completion. The job had more extensive damage than originally thought and SERVPRO of Lakeland took care of it. They referred me to others that could help also. I would have no qualms about recommending them to anyone who needed help.
We had a bad water leak with water pouring thru the downstairs ceiling. SERVPRO showed up, immediately took control, and mitigated a lot of damage.The manager came by at least 4 times to reassess the project and damage. He was very friendly, professional and knew his business. He gave great advice about the need and nature of repairs. Bottom line, DON'T CALL ANYONE ELSE!
Unfortunately, I have had to use Lakelands SERVPRO on a few occasions. Fortunately since I am the Risk Manager for a firm, we have developed a long standing relationship with the SERVPRO team. I highly recommend using their service. They are extremely prompt in response and very detailed in making sure the customer is taken care of. Their knowledge and even their equipment is top notch. I would use them in any personal issue I may ever face.
Jessie, Jake and Zach did an outstanding job. Jessie was there an hour after our call. Jessie set up the fans and dehumidifiers, explained everything he was doing. Came everyday for five days checking on the results of the water damage and added fans when necessary. We were extremely impressed and satisfied by the professionalism of the guys that were involved. We would highly recommend SERVPRO of Lakeland. Thanks for a job well done
Originally we had hired PaulDavis but they wanted to charge us too much money so we ended up finding SERVPRO of Lakeland and could not be happier. Not only did they charge half the price but they were much more professional and helpful throughout the experience. Mike, Shawn, Jessie, and Jake were all very nice and explained everything throughout, while they did great work. Would definitely recommend SERVPRO of Lakeland to anyone.
After suffering two water loses in as many months, I tried two different companies. SERVPRO of Lakeland was by far the better of the two-remediation companies. Great job!
SERVPRO of Lakeland completed a mold remediation of my kitchen. I had a water loss underneath my sink, and black mold had taken over the cabinet area. The staff was incredibly knowledgeable, friendly, and they walked me through my insurance claim. Thank you guys so much!
SERVPRO of Lakeland helped our business with a mold and water loss problem. Since then we have used them for carpet cleaning, commercial cleaning, lead and mold inspections, and remediation in other facilities. They have always been fair, honest, and very thorough.
We got a call that our entire house was flooded and mold had already begun to grow from our neighbors. We live out of state and handed the keys to SERVPRO of Lakeland. They did an amazing job at getting the house back to a better condition than it was before. They really worked well with the insurance company and kept us updated every step of the way. I would recommend this company to anyone that has a flood, mold, or other issues in Polk County.
I was impressed with Richard and Robert. Both were courteous, polite, and very well qualified. I would recommend your service anytime!
SERVPRO Professionals are available 24 hours/7 days a week and will respond quickly to restoration emergency. I found that to be TRUE unlike other companies that claim to be available 24/7. I came home after being away overnight to find my house flooded, needless to say I needed someone as soon as possible. The fast action of SERVPRO eliminated the possibility of mold setting in. They were very knowledgeable and well mannered guys who I could tell were experts in what they were doing.
I recently had water in my home from a pipe leak. I called the team at SERVPRO of Lakeland, after a recommendation from another friend in Bartow, who had used them for carpet cleaning. They did great work removing the water and drying the walls, without having to destroy anything in my home. I am so happy I called SERVPRO of Lakeland to help me dry out my house.
Robert Lay is a true professional!
SERVPRO of Lakeland was very knowledgeable of the issues I had with a flooded bathroom. Explained the situation very well and answered all my questions. Provided great customer service and left me feeling comfortable my problem was resolved.
While no one wants his or her house to flood, SERVPRO of Lakeland definitely eased the burden. From the initial removal of water, which began within 30 minutes of me calling, to the final clean up and duct cleaning, the SERVPRO team was professional, courteous, and efficient. I would highly recommend these guys to anyone going through a home disaster.
The SERVPRO of Lakeland team was so courteous in drying my flooded house and everything was cleaned up so neatly.
The guys (from SERVPRO of Lakeland) were very prompt and professional in dealing with our water damaged home. They made me and my wife feel confident in their knowledge. Richard is great!
These guys are great! You never expect a disaster at home but if it happens they will fix it quickly and at a reasonable price.
Robert, Richie & Matt just to name a few.... This is a force to be reckoned with!!!! They should be called "the Dream Team"!! Our facility will never be able to thank you enough for coming to our rescue. Within just a matter of a few hours of my initial call to SERVPRO of Lakeland last Sunday morning, there were "angels" all over the place. I'm forever grateful for the services of SERVPRO of Lakeland!!!